How to fix the Spider-Man Remastered crash at launch issue on PC

Marvel’s Spider-Man Remastered is finally here on PC, and it’s already dominating Steam charts. The PC port was developed in collaboration between Insomniac Games and Nixxes, the studio Sony recently acquired to help with PC releases of their first-party exclusives. It’s an excellent release so far, with a wide variety of options to customize and configure. There are a few technical hiccups here and there, but nothing to really deteriorate the experience. If you’re running into the Spider-Man Remastered crash at launch issue, we recommend the following solutions.

Fixing the Spider-Man Remastered crash at launch issue

So far, there are minimal reports of any major issues, but a few users can’t seem to start the game, and there’s a crash on launch. This isn’t unusual for newer releases, and most of it is due to outdated drivers, missing redistributable, or simply, broken or corrupted files. Here are a few suggestions to potentially fix this.

Verify Game Files

First, you want to check your game files and make sure everything is in order. It’s possible that during the download or installation process, some files got corrupted, and need to be downloaded. This can be checked on both Steam and the Epic Games Store.

Steam

• Open Steam, and navigate to your library
• Right-click on Marvel’s Spider-Man Remastered in your library
• Click Properties

• Select the LOCAL FILES tab
• Click on Verify Integrity of local files…

This will initiate a scan to check if there is anything corrupted. After the scan is complete, those corrupted or missing files will be re-downloaded.

Epic Games Launcher

• Open your Library in the Epic Games Launcher

• Now, click on the three dots next to your game
• Here, select Manage

• Click on the Verify button next to Verify Files

Just like Steam, a scan will initiate and download any missing files.

Run the game as an administrator

Running the game with admin privileges might be helpful, and take away any restrictions.

• Open Steam and then your library
• Here, right-click on Spider-Man Remastered
• Click Manage
• Then select Browse local files

• This will take you to the location Spider-Man Remastered is installed in
• Right-click on executable and select Properties
• Click the Compatibility tab
• Check “Run this program as an administrator“

Disable fullscreen optimizations

For some users, disabling fullscreen optimizations might do the trick. Follow the same steps as the method above, and check Disable fullscreen optimizations in the Compatibility tab

Update DirectX and Visual C++ Redistributables

Ensure that both DirectX and Visual C++ Redistributables are on the latest version.

• DirectX
• Visual C++ Redistributables

Update your GPU Drivers

Make sure that you have the latest drivers for your GPU installed. You can get the latest ones from the links below.

• AMD
• NVIDIA
• Intel

Switch to dedicated GPU (Laptop Users)

Ensure that your dedicated GPU is being utilized instead of the integrated one.

Switching to the dedicated Nvidia GPU

• First, open the Nvidia Control Panel
• Then navigate to 3D Settings and then Manage 3D Settings
• Open the tab Program Settings and choose Spider-Man Remastered from the dropdown menu
• Next, select the preferred graphics processor for this program from the second dropdown.
• Your Nvidia GPU should show as High performance Nvidia processor
• Save the changes

Switching to the dedicated AMD GPU

• First, open Radeon Settings
• Then navigate to Preferences followed by Additional Settings
• Here, select Power and then Switchable Graphics Application Settings
• Select Spider-Man Remastered from the list of applications
• If Spider-Man Remastered isn’t in the list, click the Add Application button and select the executable from the installation directory. This adds the game to the list and you’ll be able to select it afterward.
• In the column Graphics Settings, assign the High Performance profile to the game.

Add an exception to your anti-virus

Anti-virus software can sometimes flag games as a threat, so it’s a good idea to add the game’s folder to the exceptions and exclusions list.

We have listed some popular ones and their respective FAQ pages.

• Windows Defender
• Microsoft Security Essentials
• Malwarebytes
• Avast Antivirus
• AVG Antivirus
• Kaspersky Anti-Virus
• Webroot SecureAnywhere
• McAfee Antivirus (Steam Support guide)
• Bitdefender

Update your Windows

Make sure that you are on the latest version of Windows. The developers have recommended this as well.

• In Windows Search type “Update”, and click on Check for Updates
• This will take you to the Windows Update section, and you can make sure you are on the latest version

If you found another solution, please let us know in the comments below. We will add that to the list, and credit you appropriately.

We hope this guide helped fix the Spider-Man Remastered Crash at launch issue. Let us know if you have any questions in the comments below.