Genshin Impact Connection Timed Out Error on PS4

Genshin Impact 1.4 is now live and is already one of the best updates yet. It brings a bunch of new quests, customization items, and a brand new playable character. The game continues to climb in sales, and this has allowed the development studio to increase its overall size as well. Genshin Impact is easily one of the most successful games of 2020, and now 2021 as well. There are some technical problems, however, and those aren’t restricted to just PC. If you are on the PS4 and are getting the Genshin Impact Connection Timed Out Error, here is how you can fix that.

Once you are in the game though, Genshin Impact is a fairly polished experience. There are hardly any bugs or performance issues, and it has a next-gen performance patch for PS5 users as well. While the PS4 version is capped at 30 FPS, the PS5 version runs at 60 FPS, and supports 4K resolution.

Fixing the Genshin Impact Connection Timed Out Error

Some users have reported that they are running into a timed-out error while trying to play Genshin Impact. This is essentially a network error, and you will have to manually configure your network options for it to work properly. To do this, follow the steps below.

  • On your PS4 dashboard, click on the Settings icon
The Settings Icon gives you access to all the settings in the PS4
Settings Icon
  • Here, select the Network option
Network Settings allow you to configure various options related to your internet connection
Network Settings
  • Now, under Network settings, click on Setup internet connection
You can Set Up your Internet Connection by selecting this Option
Set Up Internet Connection
  • After this, choose your connection type (Wifi/LAN, Keep in mind that LAN is much faster)
Here you can select the type of connection you have, whether wired or wireless
Wifi or LAN
  • Select Custom setup
By selecting custom setup you will manually insert the various network related values
Custom Setup
  • Choose Automatic IP address settings
Here, you can adjust the specific IP Address Settings
IP Address Settings
  • Under DHCP Hostname, select Do Not Specify
This will allow you to select the DHCP setting for your manual connection
DHCP Settings
  • After this, under DNS Settings, select Manual
DNS Settings can be adjusted manually
DNS Settings
  • Enter your Primary and Secondary DNS to either of the options to test
    • Option 1: Primary: 1.1.1.1 Secondary: 1.0.0.1
    • Option 2: Primary: 8.8.8.8 Secondary: 8.8.4.4
The Primary and Secondary DNS values can be adjusted for better connection, and to potentially fix the Genshin Impact Connection Timed Out error
Primary and Secondary DNS
  • In MTU Settings, select Automatic
You can set the value of MTU to either Manual or Automatic. Setting it to Automatic can potentially fix Genshin Impact Connection Timed Out error
MTU Settings
  • Finally in the Proxy Server select Do not use
If you want to use a custom proxy server, this is the setting you need to access. It is advised not to use it to potentially fix the Genshin Impact Connection Timed Out error.
Proxy Server

After following the steps, click on Test Internet Connection to view the results.

For most users, this will fix the error, and you can jump back into the game without any network issues again. One of the more common errors in Genshin Impact is the ‘Game Verification Error‘, and the 403 network error.

We hope this guide was helpful. If you have any questions, feel free to ask them in the comments below.

Ali Hashmi
Ali Hashmi
Gaming enthusiast, massive soulsborne fan, and a passionate writer. Always on the lookout for interesting games with unique mechanics and design. He loves to write informative guides for newer and ongoing releases.

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