How to fix Genshin Impact Game files Download Error on PC

Genshin Impact is one of the biggest games in the world right now and continues to grow with content and improvements. The game came out in 2020, and since then, has made millions in revenue. Players can download the title on a variety of platforms including PC, PS4, PS5, and even Android and iOS mobile devices. It is free-to-play and has a gacha system in play. However, some players are running into the Genshin Impact Game files Download error on PC, and here is how you can fix it.

For the most part though, Genshin Impact runs smoothly and has a bunch of settings for users to tweak. It has a fairly dense combat system and a variety of characters with different playstyles.

Fixing the Genshin Impact Game files Download Error

Recently, Genshin Impact has run into server issues with North American users. According to multiple moderators, some ISPs in the US have banned access to the game, which has caused issues for users that are trying to access, update, or play the game itself.

One of the more recent errors is the “Game files Download” error, which seems to be related to this as well. This is what the prompt looks like.

Genshin Impact Game files Download Error

To fix this, you can try the following methods.

Download the DNS Resolver Application

Follow the steps below

Genshin Impact Game files Download Error
  • Here, select with WARP and
  • See which of the settings work for you

Ideally, this should fix the problem for you, and the game should work as normal. This method also works for the “Get Game greyed out” error.

Manually Download the game

If that didn’t work out for you, you can try manually downloading the game. We have written a detailed guide with screenshots on how you can do that. Make sure you check that out at the following link.

We hope this guide was helpful. If you have any questions, feel free to ask them in the comments below.

Ali Hashmi
Ali Hashmi
Gaming enthusiast, massive soulsborne fan, and a passionate writer. Always on the lookout for interesting games with unique mechanics and design. He loves to write informative guides for newer and ongoing releases.

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  1. Hello again, that DNS Resolver Application Cloudflare WARP actually work for me too, I had download errors previously when downloading from the client and now it’s gone after installing that app, thank you so much mr Ali !!!

  2. i need a little help:
    i downloaded it, but I dont know how to open it. it’s nowhere in my files or downloads, and when i press the download again is says that I already have installed one. where can I find it and open it?

      • You did all this work and even bothered to share it to us. It’s a shame others can’t appreciate your effort even though it didn’t work for them. Thank you for this fix!

  3. Hello, after downloading the dns and doing all the settings, do we still need to have it downloaded for the game to work or is it a one-time thing?

    • For most people, it is a one-time thing, please give it a shot. If it doesn’t work that way, you’ll have to keep using it.

  4. this is the only solution that has worked for me;; THANK YOU SO MUCH!!! ive tried literally everything i can think of to get the game to download, and this is the only one that worked!!! thank you thank you!!!

    • Hey! Thank you so much for the kind words! We really appreciate it, and you’re welcome! I’m glad the game is working for you now ๐Ÿ™‚

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