If you are a fan of Gacha titles, then you are probably familiar with Genshin Impact at this point. It is one of the biggest games of the year, and become a worldwide phenomenon in a matter of weeks. This is because it has a generous reward system, available on a variety of platforms, and is free-to-play. Now, with each update, there are a few technical problems that make their way into the game as well. If you are on PC and are running into the Genshin Impact Game Verification Error, here is how you can fix that.
For most users, the game works fine, and the moment you hit launch, it should ideally install all prerequisite software as well. However, for a variety of reasons, this isn’t always the case for some users.
Fixing the Genshin Impact Game Verification Error
[EDIT: This guide was for the update version 1.2! If you want to manually update to version 1.4, please read the following guide]
[EDIT 2: The guide has been updated for version 1.3 1.3.2 1.4]
This is one of the most common problems in the game and has been there in a different form since it launched. Now with the latest 1.2 1.3 1.3.2 1.4 version, some users have reported running into the Game Verification Error. The error prompt is shown below.
Now, obviously, you can try clicking the Retry button a few times, but if it doesn’t work, chances are, your game files are corrupted. This normally happens if you have an unstable internet connection, or if you had paused the download. Here are a few things you can try to fix this.
Disable your anti-virus
- First, make sure you have closed the game in the task manager
- Disable your anti-virus
- Run the launcher again, and see if the error goes away
Manually download the game (Version 1.4)
You could try redownloading the game the normal way, through the launcher, but manually downloading will make sure you don’t run into an error like this again. It also allows you to use a third-party downloader, like IDM, which will net you higher speeds.
- First, download the following zip file for Genshin Impact 1.4 (20.68 GB)
- Now, download the launcher of the game from the main Genshin Impact website
- After this, open the launcher, and set your installation location. The default location is the following
C:\Program Files\Genshin Impact\Genshin Impact Game
- Now, in the Launcher, click on the Get Game/Update button, and wait for 10-20 seconds
- Close the launcher, and make sure it isn’t running in the task manager/taskbar
- Head over to the following location
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game
- Here, you want to delete the GenshinImpact_1.4.0.zip_tmp file (make sure to permanently delete it and double-check the recycle bin)
- Now, copy the zip file you downloaded in the first step and paste it into the following location
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
- After this, extract the zip file here using 7zip or Winrar (Run as admin)
- Now, on your desktop, create a new text file, and paste the following content inside it
[General] channel=1 cps=mihoyo game_version=1.4.0 sub_channel=0
- Now, save this as config.ini and make sure you select All files in the “Save as type”
- It should look like this
- Now, copy/cut and paste this file into the following location, and replace the existing config.ini file (it doesn’t matter if there isn’t one here)
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
- Now, run the Launcher again, and if you followed the steps correctly, it should say Launch
This should fix the problem for you, and if you are sure that your internet connection isn’t the problem, you can install the game using the launcher as well.
We hope this guide was helpful. If you have any questions, feel free to ask them in the comments below.
when the update come should i do the update manually or nah
If you don’t have trouble updating normally, then go for the auto-update 🙂
okay thank you!
My game isn’t allowing me to auto update
me too, the game wants me to redownload the file..
Can you play it from the executable in the Genshin Impact Game folder?
THANK YOU SO MUCH. eventough I haven’t tried it yet, but I’ll let you know if it works
Hope this works for you!
This is too difficult to understand without visuals… Is there a video of how to do this online anywhere?
Hey! Which part is difficult to understand? I might be able to help you 🙂
I’m not particularly tech-savvy, so… All of it..! My apologies…
it worked for me. thanks!
Glad I could help you! Enjoy the game 😀
Where can I find the existing config.ini file to replace it? I’ve searched but I only found config file in the native > data > etc > mono. Please help, thank you so much.
oh sorry, found it in the Geshin file. But, it didn’t show launch after I run the launcher.
Hey, are you talking about the “Launch” button? If yes, try running the game directly from the Genshin Impact Game folder
hey this is really late but how would you run the game directly from the folder? sorry im not the best with this stuff
Hey, simply open the Genshin Impact Game folder, and you’ll see the executable to run it. It will have the game icon
Omg, it actually worked! Thank you so much!!! Uhm but it said data error, it’s not the latest game file. Error code: 31-4302.
Did you put the config.ini inside Genshin Impact Game folder?
Yes, I did. But still there’s an error 31-4302. I’ve tried the solutions I found on the internet (the blob thingy, delete the game exe and ctrl z, allow my firewall, though I can’t find the dxgi.dll and x360ce) and it still there. I also tried the launch setting to repair the game(two times), still the error is not gone. I think, I really have to reinstall it again huhu. Still, thank you so much for this.
Ah, yeah, it seems you’ll just have to reinstall the game. Sorry it didn’t work out using this method
No, it’s really fine. I am trully thankful that this existed.
I’ve looked through the internet and only found this as recent one, and even replies to my stressful comments haha. Thank you!
((And I’m thankful that I finally got the game after 3 times trying to install it.
The first 2 was error because of my bad internet connection (verification of the game error).
And the last one is this, it did work really, but when I “click to start the game” the error 31-4302, I think it’s because I didn’t find the existing config.ini file, and even delete the config I found in the geshin impact folder haha.))
You’re welcome! 🙂 Glad it is working for you now!
I don’t get here:
[Here, you want to delete the GenshinImpact_1.2.0.zip_tmp file (make sure to permanently delete it and double-check the recycle bin)
Now, copy the zip file you downloaded in the first step and paste it in the following location]
so which one should I delete and where exactly should I paste the zip file?
Hey! So, when you first update the game using the launcher and closed it, it will download the GenshinImpact_1.2.0.zip_tmp in the following location
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
This is what you want to delete. After this tmp file is deleted, simply copy the zip file you downloaded from this link and paste it in the same location, which is
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game).
Hope that helps
Okay thanks
No worries!
I’m struggling so much. So, I downloaded the zip folder and copied it to the correct Genshin folder, and then I use winrar to extract the files to that folder, and it keeps telling me that there are errors with corrupt files and I can not for the life of me figure it out. What am I missing?
Hey! You shouldn’t be getting any errors at all :/ The file is from the official Genshin servers. Can you maybe try 7zip to extract it?
The Same error occurred with me too. I have tried both winrar and 7zip
ok now it works, u just need to use 7zip, unzip it with errors then run the game after doing all process then login and select the server.
After that, before starting the game u need to click on “Verify Files” button adjacent to ur login credentials after u logged in (right side of screen top most button) after verifying it would say “Some files are missing, login again to resolve error”. Then just Login again and start the game, it will automatically download the missing files and ur game will start.
Well, im having the same issues with Winrar and 7zip. But I cannot even start the game. I can just open the Launcher and try to download it again automatically and even there I’m running into Problems, saying it failed to decompress Gamefiles
i have the same error
when i download the file it keep getting some error
i dont know what am i gonna do now so i play on my phone
im sorry i dont understand when u said “unzip it with errors”
and i cant found “verify files” in the launch screen.
This also happened to me idk if it’s the genshin zip file that I downloaded or its my winrar
Not sure why you’re running into that, can you try 7zip? Or Winrar in admin mode?
Thank you! The launcher didn’t say launch but when i tried to launch it from the folder it worked perfectly fine!
That’s great to know! You’re welcome! 🙂
Wow iya actually works . Thanks man.
You’re very welcome!
Hey are you hacking my account ? After i playing for 2 hour cant login
No. The files you downloaded are from Genshin Impact’s website.
Oh sorry , i trying opening the account on the mihoyo website and its work , i think genshin impact getting some bug ,. Sorry bro
No worries! 🙂
Bro, you saved me. Im was desesperated because i couldn’t reinstall with official launcher after formated my PC and this helped me a lot. Thank You!
Bro, you saved me. Im was desperate because i couldn’t reinstall with official launcher after formated my PC and this helped me a lot. Thank you!
Glad it worked for you! 🙂
hi! after the update, should i keep the former zip file (the one i manually downloaded on this site) and also download the updated file (for 1.3), or should i delete the 1.2 and 1.3 diff file as well as the zip.tmp file? (so, delete both the one that was indicated on this site and the one for manually updating in 1.3
thanks!
Hey, for now, please keep the zip file, and only delete the one I mentioned in the guide.
Alright! Thank you!
Hey Ali, before we launch the game we should copy and replace a file with the *config.ini* right?
but i haven’t found any file to replace, it is okay if *config.ini* just copied there?
Hey! Let me update the guide for version 1.3! The new config should have the proper version mentioned.
Hey, this has the steps to manually install the game for version 1.3.0! 🙂
So in the real Genshin file i have : Cache, QtWebEngine the config and the genshin impact zip file copied and pasted.
I tried downloading the game again and it got to verifying where it then told me to retry again as there was an error.
Please tell me what i’m doing wrong, i just really want to play the game T_T
Can you tell me what the error is?
Game files verification error
Hi, can you do a clean install of Genshin, and then follow the steps in the manual installation guide?
You can read through Heading 4 in this link, which has the method to do fully remove Genshin Impact
hey! mine said data error, it’s not the latest game file. how to fix it?
Not sure why you are running that, but it’s most likely you didn’t follow all the steps right.
After i start and login the game, it verifies file integrity ans stuck at 29.70%. What should i do? CODE:-9908 Failed to download resource files or network error. Please try again.
After I did all the setpes above when I lunch the game it freezes in a white screen ( after the company name displayed )
Hey, you probably need to install DirectX. First, see if there is a DXSETUP folder in the game directory, and install it using DXSETUP.exe. If not, you can download it from here
i have just downloaded the “directx_Jun2010_redist” , should i put into the Genshin Impact folder or just install instantly?
I have the white screen now, and still the same after I installed the DXSetup, what should I do?
Okay, this is a bit unorthodox, but apparently, it has helped some users.
1. Press the Windows key, and type About your PC
2. Now, click on Rename this PC
3. Type in any random name, it should only contain English Letters (A-Z), and no spaces
For example: Rename it as Desktop
4. After that, click Restart Now
5. Now, press Win + R, and type in %userprofile%\AppData\LocalLow\miHoYo\Genshin Impact
6. Delete info.txt (Skip if file is not present)
7. Now, relaunch the game
Again, it didn’t work, i don’t know whats wrong but i have followed the instruction
Hi, I have a question. Do this work when there is nothing in the “Genshin Impact” folder? or it does not matter?
The Genshin Impact Game folder will have the GenshinImpact_1.3.0.zip_tmp file, only after you run the launcher first.
Thank you so much my mobile was about to catch on fire
Glad I could help!
I have this error while extracting the file GenshinImpact_1.3.0.”CRC failed: GenshinImpact_Data\StreamingAssests\AssetBundles\blocks\00\15727583.blk” I am using 7zip to extract the file.
Try running 7zip as an admin
Already worked but when I open the game, when comes to the part of Verifying file integrity this message appears
“Failed to download resources files or network error.
Please try again.
Code:-9908”
It always appears when the % reach 76.91%
Hi, this is a network error, try the following
Download and install the DNS Resolver application
Open the application, and click on the Settings icon
Here, select 1.1.1.1 with WARP and 1.1.1.1
See which of the settings work for you
Hi Ali,
It’s still not working I tried many times 🙁
Ali reis beyaz ekranda kaldı ya bunun sebebi nedir? ingilizce bakacaklar için white screen problem ı can see mihoyo read but after ı see just white screen ı am waiting 20 minute but game is not loading
Okay, this is a bit unorthodox, but apparently, it has helped some users.
1. Press the Windows key, and type About your PC
2. Now, click on Rename this PC
3. Type in any random name, it should only contain English Letters (A-Z), and no spaces
For example: Rename it as Desktop
4. After that, click Restart Now
5. Now, press Win + R, and type in %userprofile%\AppData\LocalLow\miHoYo\Genshin Impact
6. Delete info.txt (Skip if file is not present)
7. Now, relaunch the game
I try but it’s not worked
Hi, this is the only known solution for this at the moment. Did you clean install the game? If not, look up the steps to do that here. It’s method 4 in the article
What’s the password for the zip file?
The file isn’t password protected. Simply run Winrar/7zip as admin, and extract.
I’m Trying Repair the archive, when I’m trying to Repair it it asks for a password.
SCRAP EVERYTHING I SAID I THANKS DUDE I CAN NOW PLAY GENSHIN AFTER A LONG BORING ASS WEAK WITH THE LAUNCHER BROKEN. YOUR THE GOAT!
Hey! Glad I could help! Enjoy! 😀
do i need to uninstall the game first then do all of this? what do you mean by the launcher? is it the installer?
Yes, you will need to uninstall it first.
what do you mean by the launcher? the installer or the launcher.exe?
The launcher.exe
thank you so much!! will update after trying
Good luck! Enjoy the game!
Thanks bro… It was help me alot.
Glad this worked for you! 🙂
ITS HELP ME ALOT,
thanks
Enjoy the game!
I downloaded the zip file, followed every step correctly but when I open the launcher it says Get Game and begins installing and after that verifying which failed every time (3x failed already). It says on the steps that it should be Launch, but in my case it’s Get Game then installs and verifies.
Hey, if you followed the steps correctly it, should say Launch, yes. Can you please try performing a clean-install, and then follow these steps?
Hey uhm, the original launcher (the one you get from installing the game from mihoyo’s website) is still making it install and verifying but the launcher from the folder from the zip file has no problem. When I start the exe file, it directly opens the game without the launcher and I have no problem playing it, no errors whatsoever. Thank you so much for this, you’ve helped a lot of people saving internet data and time and stress. In my case I downloaded the game twice, and both failed twice after verification..this is probably because of my internet connection which is fast but sometimes it is unstable. On my third attempt I tried this method of yours and it worked. Again, thank you. I can now play the game on my pc and not on my phone which burns up the longer I play. Thanks thanks thanks.
Hey! I’m glad I could help through this! Hopefully, the developers can streamline their update procedure in the future so players don’t run into these errors at all. Enjoy the game! 😀
pleaseee help me ididnt know how to do the config and what is config??
Hey! Let me break it down for you
1) First, on your desktop, right-click anywhere, and then select New, followed by Text Document
2) This will create a text file
3) Open that, and then paste the text I have mentioned in the article
4) Now, on the top left, click on File, and then Save As
5) A prompt will open, and you want to set the File Name to config.ini, and the Save as type to All files
6) Now, copy/cut and paste this file into the following location, and replace the existing config.ini file
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
which one is the config.ini i only saw boot.config
hey i did manage to find the config but when i launch the game its say get game so what i do wrong
heyyy nvm its workkss thank for the guide now i can play genshinnnnn
Glad it worked out for you! 🙂
so uhh idk what happened but when i tried to extract the file, it said “the archive is corrupted”. do you know how to fix it or should it download the file again?
nvm lol i used 7zip and it works but when i try to launch it now it said “failed to unzip game files”
Try the following
1)Head over to the following location
\Genshin Impact\updateProgram (ex: C:\Program Files\Genshin Impact\updateProgram)
2)Here, manually unzip the pkg.zip file, and select Replace All
3)Relaunch the launcher
If that doesn’t work, try the following
1) Download the latest version of the launcher from this link
2) End the instance of the launcher in the Task Manager
3) Now, run the launcher installer and install the launcher at where you had it originally installed (Click Advanced Options to change Game file Installation path)
4) After that, run the launcher again
why i cant find GenshinImpact_1.3.0.zip_tmp this file
Make sure you run the launcher for at least 20 seconds before closing it.
by run, you mean i need to click ‘download’ button or just open it then close after 20 secs?
Click the download button
Hello, i tried this n thankgod it works very well ^_^
So uhh can i delete the genshin 1.3 zip? Or should i keep it? I’m afraid that something will happen to the file if i delete it. Since the size is big im afraid that it consumed the space on my pc
Hey! Normally you can delete the file, it isn’t needed by the launcher, but I recommend keeping it as a backup if you ever need it in the future.
Ohh okay then, thanks! ^-^
No problem! Enjoy! 🙂
Yo, thanks for the tip! Tried several other solutions, got the game working from its install folder but the launcher was still busted, needed the launcher fixed to properly download the Lanterns update, and this did the trick.
Glad I could help! 😀
I did this in the past to download 1.3 but I’m getting the verification error again for the newest lantern update
Not sure about the latest update, maybe try reinstalling it if you have the zip file?
do you think this can be an internet problem?, My internet hasn’t been the best for the past 3 weeks could that be part of the issue?.
It is very possible. Can you try a VPN, and see if that works?
Additionally, you can try a DNS resolver. I’ve mentioned the steps for it here
huh, I l went into my files and noticed I had a 1.3.2 file so I ran genshin skipping the launcher and everything’s working. I have the new update. Guess the launcher is just messed up or something
Ok Hi I had the same problem when I was downloading the 1.3 update and this procedure did the trick but then the new lantern rite update gave me the same problem but now this solution doesnt work anymore I dont know why or how… But yea tried doing the same procedure for about an hour or so and I still cant play the game still kept saying “Game verification failed”… would appreciate this if You can helo me resolve this issue…
P.S Net is not the problem I can download it for more or less 40 mins so I dont think my internet is the problem
Hey, can you try manually updating to 1.3.2?
Follow the steps in this article, but instead of the patch in the article which is for 1.3, download this patch instead, which is for 1.3.2. The rest of the steps should be the same.
Yeah Hi I did try but it still says the same thing…
Not sure what’s causing it then, it is possible there’s some ISP related issue. Maybe try VPN?
which patch are you exactly talking bout??
This patch
https://autopatchhk.yuanshen.com/client_app/update/hk4e_global/10/1.3.0_1.3.2_diff_ryqTKPYO.zip
Hi it actually worked the only thing is i can hear sa BG music the cursor is genshin design but it displays a black screen. I followed the instructions pls help thank you
Hey, are you sure you have the directX installed?
How would I be able to update the game without the launcher?
You will still use the launcher, but this is to manually install it. Once the game files have been installed properly, you can use the launcher to update, and play the game! 🙂
Manual installation is used to avoid downloading the main game through the launcher.
When I tried to use the launcher, it would just say “Get Game
Hey, can you try manually updating to 1.3.2?
Follow the steps in this article, but instead of the patch in the article which is for 1.3, download this patch instead, which is for 1.3.2. The rest of the steps should be the same.
There is a new update today that broke the launcher do you have a fix for this?
Hey, can you try manually updating to 1.3.2?
Follow the steps in this article, but instead of the patch in the article which is for 1.3, download this patch instead, which is for 1.3.2. The rest of the steps should be the same.
hey! i still have this problem, its 99% of verifying and then boom, game veryfication error, do you know what i can do?
Hey, I’ve updated the guide for 1.3.2, please give it another look! 🙂
will i get banned id i do this?
No, these files are from Genshin Impact’s main website.
Hi ! now i can go in to the launcher and login but stil have a problem when it verifying files before go in the game it show `Error code 9904´. So what i need to do?
Here is the guide for 9004
This worked very well, thank you!
Glad I could help! 🙂
Hi
I did launch 6th time and always show that” Game files verification error. Select Retry to try again”.
Help me please.
Hey, can you try manually updating to 1.3.2?
Follow the steps in this article, but instead of the patch in the article which is for 1.3, download this patch instead, which is for 1.3.2. The rest of the steps should be the same.
Hi
I try your method but not show statue yet “Game Pre-Installation Done”. Only show “Get Game”.
How can i do?
Help me
Not sure why you’re getting that, I’ve linked the latest version of the game in the guide.
Hi
Just now i can play game.
Thank you so much.
Glad it worked for you! 🙂
Here I did that: “Now, copy the zip file you downloaded in the first step and paste it into the following location”, and I extracted, copy file config.ini
Should I delete the zip file that I’ve copied and extracted?
After you have extracted it, you can delete it, yes 🙂
error when extract?
Hey, keep trying to extract. Run Winrar/7zip as an admin. If it keeps giving an error, then it is possible the downloaded rar file has been corrupted.
hey uh it just told to me to download the file again, do you have any solution?
Can you tell me the exact error?
is the zip file on the first step actually supposed to be 18 gbs ?
Yes, it’s the entire game.
what if I downloaded the big file, just the big file from v1.2.0, and the another program or apps is already updated like genshin.exe, the launcher, atc for v1.3.2. is it work?, coz there is some corrupted file in your genshin file. I already used winrar dan 7zip who run from admin and its still failed to unzip, for the detail is always failed on 9.53 GB. or maybe U can reuploud the new one from your PC.
btw, im sorry for my bad english language. I Hope U understand what I mean
Hey, if you have 1.2.0, you can try manually updating to 1.3.0 first, using this guide.
Then, use this patch, and follow the same steps for manual update.
Also, the file is from the Genshin Impact servers. I haven’t uploaded these. These are directly from miHoYo servers.
Is it possible the data game have some corrupted file, should I redownload the file again?
Yes, it happens. Try again if you can!
Hi! so when I tried downloading the game from the official website, somehow after finishing the download, it verifies but says “verification error, pls retry”, so I tried using your method by downloading manually but somehow I can’t seem to unzip the files with neither winrar nor 7zip. The error that keeps popping out is “The path could not be specified”. Is there anyway to fix this problem?
Hey, please try running Winrar/7zip as an admin. I’m not sure about the error you are getting :/
Hi, I tried running 7zip as an admin nd it worked! Thank you so much!
Glad it worked! 😀
It really works, I’ve been reinstalling for like 5 days, I just happen to have bad internet. THANK YOU SO MUCH. I can finally enjoy the 1.3.2 content
Awesome! Glad it worked for you!
why is recourse pack kinda buggy?
Not sure why it is that, but the resource pack is from their main servers. It is possible that there are issues while downloading because so many people are accessing these files. I hope they fix these problems in future updates.
thanks.. it work
Glad I could help you! 🙂
Thanks mate, works flawlessly
Is it possible to update the manual version from the official website without downloading the game it self?
Yes, this guide can help you with that. You will need to download the patch for the latest version though.
it was really help me, Thank you man!!!
Awesome! Enjoy the game! 🙂
thank you! it’s working!
Glad I could help! 🙂
When i try to launch it shows “failed to load il2cpp”, Could you tell me what’s the issue here?
Not sure about this one, but are you on Windows 7?
no…10
Can you add Genshin Impact to the exceptions folder of your anti-virus? I think that’s most likely deleting some dll files.
Did that…same error
Try repairing your redistributables
https://support.microsoft.com/en-us/help/2698555/microsoft-net-framework-repair-tool-is-available
How large should the files be after unzipping? It showed 18.2Gb is it correct or did it not extract completely?
MR Ali why i cant extracting the file?
You should be able to. Please try running Winrar or 7zip as an admin.
Oh i see, but I still use the old launcher is okay? or maybe i download the new one again?
You will need to update the launcher too. You can do that through the launcher itself.
Please try running Winrar or 7zip as an admin, in the properties i cant run as admin, please tell me how to can run as admin 🙁
in the properties i cant run as admin, please tell me how to can run as admin 🙁
Hey, right-click on Winrar itself, and select “Run as administrator”, and then browse the archive from the software itself
Nice is working thanks, but after i launch and it goes to white screen and out music from there but my genshin like crash, can you help me?
Yes, it normally means you don’t have DirectX installed properly. Head over to the following link to download the web installer
dude when i do everything you said, my C disk is full and the game tell me to change the location, is that ok?
Hey, just make sure you have 30 GB free in the disk you are installing the game.
Can you please make a video tutorial step by step of this? We really get lost in the later parts of your guide, please. I need it.
hey what if i dont want to update the game but im downloading all the 18gb from the start like the first time i installed this game and this error appears?
You need to be on the latest version to play.
Dude is this step safe ? And if I done this tips will I get banned?
Completely safe! The files are from Genshin Impact’s servers. The methods are officially posted by their moderators as well.
How do i update manually??
Follow this guide 🙂
https://whatifgaming.com/how-to-manually-update-to-genshin-impact-version-1-3-on-pc/
Do you have the 1.4 version of this yet? I’ve followed multiple guides but I can never get the launcher to work but if I have the zip file I can play it from the files
Hey! 1.4 isn’t out yet
It isnt? I have people telling me it is
Probably slated for 17th March. For now, 1.3.2 is the latest version.
Hey, so I keep getting this ‘data error, please download latest game files from official website and log in again.’ Should i be seeing this?
Can you tell me what the error code is?
I followed the steps above then i tried to launch the game, but when i was trying to launch the game, my screen turn black then the game just crashed
Can u help me pls i want to play this game
Hey, please download the latest DirectX files from the following link
https://www.microsoft.com/en-pk/download/details.aspx?id=35
mine didnt work 🙁 i did all of those steps and when i open the launcher, there’s only a download button. send help pls
Hey, what happens when you click on the download button?
it just tryna download the game all over again
i followed all your steps and when i opened the launcher, there’s only a download button
You might have forgoten to upload the downloaded files into the game forlder along with the ini files try check it out. or review the steps again in the instruction posted here at this website. It work’s for me though.
how do i upload the files?
after you downloaded the file in zip or rar just drag it out to the specific folder where you install the launcher stated from the step guide.
Hi. I’m having a little bit of trouble. I downloaded the zip file and copied it over but it is saying access denied when i try to extract the files to the location. can I please have some help? I really wanna play this game with friends.
Hey, run Winrar/7zip as an admin, and you will be able to extract it
Hello Mr. Ali Hashmi Thank you for your blog it helps alot.
I’m glad it worked for you! Enjoy the game! 🙂
Thanks so much 😀
This method works after me downloading from the client directly 2 times and fail..
Saving a lot of time ^^
You’re welcome! Glad we could help! 🙂
hey can you please make a video about this, im confused and idk how to follow the instructions tyty <3
hey can you pls make a video about this, i confused and dk how follow the instructions tyty <3
Hey, stay tuned, a video might be done soon!
Hi! I have a problem Im extracting the 1.3.2 version since I had to manually redownload the game again… but it kept saying on winrar “the archive is corrupted”…
Hey, try running Winrar or 7zip as an admin
ok already did and it finished downloading but now Im stuck at a white screen after the company name pops up
Hey, try this
https://whatifgaming.com/how-to-fix-the-genshin-impact-white-screen-after-logo-bug-on-pc/
hi please help me after i pressed start the game and error 31-4302 appeared, what do i do TT i dont want to delete whole game again like interent says
Hey, try deleting the Blob_storage folder in your install directory, and reopen the launcher
After launch the launcher it say “Failed to unzip game files please try again” help me please
Nvm I try without launcher can log in but it say ” Data error, please download latest game file from official website and log in again”
Hey, try deleting the Blob_storage folder in your install directory, and reopen the launcher
thanks man it works
Awesome! Glad I could help 🙂
hiii it worked but i cant use the launcher,, when i try to use it to play the game, it says “get game” and that i needed to download 18gb again. so what i do is play the game from the folder. im worried for the 1.4 update because i cant use the launcher to update the game
theres also a ‘drivererror’ file in my genshin impact game folder that says Driver installation failed[error code : 183].Please close the antivirus software and restart the computer.(type 1)
Are you on a laptop? Because it’s possible that you have extra drivers installed. Check this guide from AMD
https://www.amd.com/en/support/kb/faq/gpu-kb183
hii i cant do the guide from amd since i dont know any graphic cards huhu im not that good at computers.
Hey, if the game is working for now, please play it as it is. When 1.4 is out, I’ll make an update guide for it as well, which will let you directly update to 1.4 from 1.3.2.
thank man <3
okk so ill leave it as it is for now?
yes 🙂
This article helped me so much, cause i accidentally uninstalled everything and forgot to make a backup, I also had to point out that I did things differently from your instructions Mr. Ali and it still worked! So I did download the 1.3.2 zip file that you linked, thank you very much for that. Then after downloading, i copied it to the zip_temp in the genshin impact game folder, but instead of unzipping them, i went straight to the launcher and clicked “GET GAME”, the launcher itself installed it for me and verified it after, and then it’s done. Thanks for this article man, cheers!
Glad I could help you! Enjoy the game 😀
add upadate 1.4 please🥺
Hey! I have updated the guide for 1.4 as well 🙂
thank you very much, my laucher does not open, I played in 1.3.2 only thanks to you❤️
is there a way where i can download the latest game. i just got my computer and tried downloading through the launcher but it keeps on repeating from the start. thank you
If you mean a fresh install, follow the guide here.
https://whatifgaming.com/how-to-fix-the-genshin-impact-game-verification-error-on-pc/
This is great! Thank you for saving me 🙂 I was about to give up (took half a day uninstalling/reinstalling everything). This worked for me!
Awesome! Glad it worked for you! 🙂
so it’s basiclly you need to delete the file from the launcher download, and then replace it with the file that you download from this website and made some file that called config.ini then place it on the file where you instal the game. Like that ? Sorry for my bad english 😉
Yes! exactly
I do all passage but when i start the game and do the verifing file stopped at 2.64% and have error 9908, i try to do all passage another time but always the same problem.
Hey can you pls make a video about this rn, I really want to download the game 🙁
Hi bro I finish Downloaded it It says verifying then it tells me the error and restart the download
Any fix I dont want to wait 4 hours again
Can you tell me the exact error?
i guess what he means is that he is facing the same “game verification error”. Even after the followed steps done
It’s work for me. but, when i re-open the game, there’s the error notif “data error, please download lastest game file from official website and log in again. Error code: 31-4302”
This is a fairly tricky error, but there is one fix you can try. Please make sure Windows Security is turned off for this one.
1. First rename your “Genshin Impact Game” folder to “GI_old”
2. After that, make a new folder in the same directory called “Genshin Impact”
3. Open the GI_old folder, and delete “blob_storage”
4. Move everything from GI_old to the new Genshin Impact folder
5. Inside the Genshin Impact folder, make a new folder inside it called “Genshin Impact Game”, your file structure will look like this: \Genshin Impact\Genshin Impact Game
6. Drag and drop these files from the Genshin Impact folder to Genshin Impact Game:
“GenshinImpact_Data”
“config.ini”
“GenshinImpact.Exe”
“mhyprot2.Sys”
“UnityPlayer.dll”
7. Move your ScreenShot folder somewhere on the desktop if you have it, if there isn’t one, simply ignore it
8. Launch the game.
This is the most effective way to fix the error.
If it still presists, try deleting the mihoyo folder in \Appdata\Local
Hey the zip file i downloaded only reached 5gb and finished then when i tried to extract it, its says failed and corrupted
Hey, try running winrar/7zip as an admin
By the power of god and anime on my side: Bless your soul and I hope you enjoy the eternal 2D harem in your afterlife
I’m glad it worked for you! 🙂
I got verification error issue since 1.3, after downloaded the game for 16gb that time, the verification error and let me redownload for another 16gb
And when 1.4 update released, I updated the game and got the same issue, and it wanted me to redownload the whole game for 20gb. lol I was so tired waiting so THANK YOU! this worked for me. there’s no problem during downloading the zip files also, but when I extracted the files in to the game folder, I got another error issue, but then i just went and tried to do next step and launched the game. And it worked, there’s no problem. thanks!
Awesome! Glad to know it worked for you! 🙂
Thanks Dude, I followed everything you said and it works like a charm!
I’m glad it worked for you! Enjoy the game 🙂
I have been try to download the game from the launcher 3 times, but I still can not play it. But after I try this, I can play it. Thanks bro. 😀
Awesome, glad to know it worked for you! 🙂
Thank you so much! It work for me..Hope you continuously make this for every update in case I’m facing the same error
Hey! Glad it worked for you! 🙂
I will make it for every update don’t worry
I followed all the steps and the launcher now says launch but nothing happens when I click the launch button. Could you help me please? Thank you!
Hey, can you make sure you have DirectX and visually c++ redistributables installed?
https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0
https://www.microsoft.com/en-pk/download/details.aspx?id=35
I did have them installed but I found a solution! I was trying to download the game on a removable usb drive (with 64 GB available so I know i had enough space). It wasnt worked but I was able to download it on my C: drive and then copy the whole game file onto the D: drive and thats how I got it to work. Thank you for the help!
Ah, that explains it! Glad it worked for you! 🙂
Thank you very much for the fix been struggling a couple of days for this error and its also very annoying to install because im using a potato laptop basically hdd takes a lot of time to verify the files then at the end just says verification error. Thank you very much
Glad it worked for you! Happy to help 🙂
hello Mr.Ali I want to ask my genshin impact still cannot lauch. where shoul i put the config.ini at the open file or at the genshin impact data?
Hey, copy the file into the Genshin Impact Game folder
Doesn’t work for me – the zip file has corrupted data, and the game is stuck after the Mihoyo Logo, right after launch.
Where did you find this zip file anyway? Is it available on the official site?
The zip file is from the official servers. The link directs to the direct download.
Bro I received the data error 31-4302 saying please download from official website, isn’t the link is from the official website already. I tried deleting blob storage but it didn’t work. Any other fix left??
Aitee bro i got it, we have to delete the extra files we had before extracting, i check the properties and had like 40gb+ so yeah deleted and loaded ready for venti. thanks bro. You’re the man!!!
Glad I could help! 🙂
Hello, I tried this and it did work but then as i opened genshinimpact.exe, it couldnt open because unityplayer.dll is not found. what should I do?
Can you tell me what files are present in the Genshin Impact Game folder?
Ok so when I opened genshin impact folder, there’s 2 genshin impact game folders.
one of them is a file folder type and one of them is a zip Archive, and also the config.ini.
Inside the zip archive folder, there is
GenshinImpact_1.4.0.zip\GenshinImpact_Data – ZIP64 archive, unpacked size 24,277,059,468 bytes
the genshin impact.exe
mhyprot2.Sys
pkg_Version
and the Unity Player. dll
I tried extracting the genshin impact.exe and i can play it but it took a while for it to load the file integrity and even the map isnt fully shown and then it suddenly just exits the game
by itself out of nowhere.
This is strange because you can get into the game, but the textures aren’t loading correctly, right? Can you ensure that you have the latest DirectX, visual c++ redistributables, and GPU drivers?
I’ll check it later. Today I tried to play the game but I have to extract it in WinRAR everytime I want to play it ;-;
Ok so I tried to unzip the genshin file using 7-zip admin but it also comes up with a ‘delete files’ list with a bunch of assest .blk files named inside, attempting to open the game gives a ‘driver error’ text file saying ‘The program is abnormal. Please close the antivirus software and other blocking software and try again(type 1)’ I don’t know whats causing this. Using the launcher it asks me to get the game and still fails to verify my files. Any help?
Can you add the folder to your anti-virus exception list?
I did and this had no effect, I also added it to my firewall exceptions.
Help its stuck on white screen not even loading what should i do i follow the steps but while extracting theres some error detected
Hey, you probably need to install DirectX. First, see if there is a DXSETUP folder in the game directory, and install it using DXSETUP.exe. If not, you can download it from here
Hi
I’m having trouble fixing the game, when I download the 1.4 file, it comes with a ‘deletefiles’ text with asset files listed inside, I assume these are corrupted?
Hi Ali. Just wanna say a huge thanks to you for the guide!! I’m so happy to be able to download it finally. I was disappointed at first when the launcher (on my desktop) still says “Get Game” instead of “Launch” after I did all the steps, but when I click on the launcher from the game folder, it works!!
Really appreciate your guidance! Thank you once again!
Hey! Thank you for the kind words, and I’m glad it worked out for you! 🙂
This Works like God…. Thanks Man…. you should make a tutorial for this on youtube….
Glad it worked for you! 🙂
Works like a charm, I was frustrated when it redownloaded back from verifying to 0%, Thank you man!
Awesome! Glad it worked for you!
It works but I didn’t extract the zip and I launch the launcher and let the launcher install the zip file after that I put the Config.ini while its verifying on the launcher and it works like a charmer
Excellent! Glad it worked for you! 🙂
hii it worked thanks!! but its stuck at warning screen… like it launches but then warning screen appears and buffers, when i click it says genshin is not responding. i see you said something about directx or something but i dont know much about computers and stuff (though i should, i would be glad if you had some site or videos for me haha) and this pc isnt mine so i dont want to change and download more stuff here. do you have any other solutions? if not can you simply explain me why is this happening thank youu
Hey, usually when the game is stuck at the warning screen, the DirectX is outdated, download and install it from here.
https://www.microsoft.com/en-pk/download/details.aspx?id=35
Hey, there are a lot of recent reports about this, players can’t launch the game, or are running into a white screen.
Please try this method, about the DNS Resolver
https://whatifgaming.com/how-to-fix-genshin-impact-att-connection-issues-on-pc/
neither works… directx says it already has the newest version and dns cant download, it says its supported on windows 8 ,10, or higher, welp i guess this pc is way too old
Ah, you’re on Windows 7?
i keep getting checksum error while extracting. any help? also i tried let the launcher install the zip file and keep getting failed to unzip game file
Thank you for this!
I have a problem tho. It doesnt say “launch” when I use the launcher so I tried launching it directly from the folder and the game screen is just white and doesnt load anything? I also got errors when extracting with WinRar so maybe it was that?
It’s possible, but can you also try updating your DirectX?
https://www.microsoft.com/en-pk/download/details.aspx?id=35
Hey, there are a lot of recent reports about this, players can’t launch the game, or are running into a white screen.
Please try this method, about the DNS Resolver
https://whatifgaming.com/how-to-fix-genshin-impact-att-connection-issues-on-pc/
Extracted with 7zip with run as admin ofc, there were error about the blk file assuming its corrupted. Tried running the game after that, stuck with white screen right after mihoyo logo appear. any help?
and yes i did installed directx again
Hey, there are a lot of recent reports about this, players can’t launch the game, or are running into a white screen.
Please try this method, about the DNS Resolver
https://whatifgaming.com/how-to-fix-genshin-impact-att-connection-issues-on-pc/
Hi, I have finished all the steps and open the launcher but it still show download instead of launch…
its totally work, thank you
Glad I could help! 🙂
This one really works. Btw if it doesn’t work, reinstall the genshin impact launcher then wait for a tiny update, and then download the content. After that, close the launcher then go to the genshin impact game folder and delete the genshinImpact_1.4.0.zip_tmp file. Now paste the 22.6gb file content of the game. Then that is it.
Glad it worked for you! Thank you for the tip! 🙂
Yo, I commented earlier saying it wasn’t working but after trying again, the white screen is gone and the game actually launches.
However, it says “Error 9908: Failed to download resource files or network error”, which is the reason I tried reinstalling in the first place and went through this verification error bullshit. I don’t think it’s a network error because I use ethernet and it downloads at 25 mb/s, so it’s not unstable or anything. Anyone know what’s wrong and how to fix this? Nothing seems to be helping 🙁
Hey, can you try repairing the files?
Nvm, I repaired files in the launcher and now its working lol. This was a very frustrating experience
Ah, so repairing finally fixed it! Hope I was of some help haha
Hi, Mr. Ali, I’ve done all of those, but when the laucher verifying, there’s a pop-up says somethig about cannot unzip the zip file ? Could you help me ?
there’s cannot unzip zip file for me, how can i fix this ?
Every time I’m trying to extract the zip there this : ! C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact_1.4.0.zip: Checksum error in C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact_Data\StreamingAssets\AssetBundles\blocks\00\03869813.blk. The file is corrupt
and also this : ! C:\Program Files\Genshin Impact\Genshin Impact game\GenshinImpact_1.4.0.zip: The archive is corrupt
Try running Winrar/7zip as an admin. Also, it is possible that the file got corrupted during download.
There is an existing config file but no config.ini file.
Now do I have to delete the config file or I will only create the config.ini file without deleting anything?
Type File Explorer Options in Windows Search
Here, click on View
Uncheck “Hide extensions for known file types”
hello, I badly need help. Mine keeps on saying “the system cannot find the path specified” and “access denied” ( I have already set as administrator ) what should I do?
oh nevermind I figured it out lol. anyway, thank you! this article helped me very very much! works like a charm, thank you!
Awesome! Can you tell me what worked?
the instructions in this article worked. the only issue was that I seriously just didn’t have a file path lol.
Ohhh, glad it worked out in the end! 🙂
there are two genshin impact applications in my pc now. the one from this site and the official one, can I delete the official one? it just says “get game”, the genshin i’m using is from the extracted file from this site, in the folder.
Uhhh, wait, it’s in the same folder? Don’t delete the launcher, if that is what you’re referring to.
help! It was working just a few hours ago and now it says, “Failed to download resource files or network error Code: -9203” I tried verifying files, switching from servers, deleting cache, and running as administrator but none work.
Hey, try the suggestions I’ve made in this article for 9203. That’s a network error that a lot of players are facing right now. It is unrelated to this.
Here is the link
https://whatifgaming.com/how-to-fix-the-genshin-impact-403-network-busy-error-on-pc/
okay thank, you. I’ll check it out.
however, I tried restarting the process in this article over again (without re-downloading the zip file) before you responded cause I thought it might help but now the application won’t open lol. what could it be I’ve done wrong?
can you help me…i did all the previous step but i keep getting the message FAILED TO LOAD il2cpp
what should i do?
First, try downloading and running the .NET framework repair tool from the following link
https://support.microsoft.com/en-us/help/2698555/microsoft-net-framework-repair-tool-is-available
See if that works, otherwise, launch the game, click on the gear icon in the right, and repair the files. See if that helps 🙂
Can I update normally after this?
Can I update my game normally after following this?
You should be able to! 🙂
So I’ve already commented here but after I manually installed, the game only worked once then it started doing the white screen again. I tried manually installing twice more but it’s still doing it, is there anything else I can do? I’ve tried the DNS resolver which didn’t help. It seems like I just can’t play the game at this point 🙁
Hey, have you tried updating your DirectX and C++ Redistributables?
Here are the links for both. Please download and install these, and try launching the game again (after a restart)
DirectX: https://www.microsoft.com/en-pk/download/details.aspx?id=35
C++ Redistributables: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0
Just wanted to say ‘thank you’ for this article; I’ve just bought a new PC, but was having the ‘verification error’ and the re-download happen to me. After following the above steps, I’m back in the game. Total life-saver!
Can I ask: will you be updating this page with the most recent Genshin Impact file as and when it becomes available? Hopefully, I’m all sorted, but on the off-chance it happens again, will we be able to get 1.5 etc. from here?
Hey! Thank you so much for the kind words, and we’re glad to have helped you!
Yes! We update this article every time a new update is out! 🙂 I’ll also write an additional pre-load guide so you can be set before the update is out 🙂
Does putting GI launcher in exclusion list prevent file corruption. because my internet connection is unstable
Thanks a lot BRO… its really help me out to play this game..
Glad I could help! Enjoy the game 🙂