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How to fix the Genshin Impact Game Verification Error on PC

Ali Hashmi
By Ali Hashmi
Genshin Impact Game Verification
Genshin Impact

If you are a fan of Gacha titles, then you are probably familiar with Genshin Impact at this point. It is one of the biggest games of the year, and become a worldwide phenomenon in a matter of weeks. This is because it has a generous reward system, available on a variety of platforms, and is free-to-play. Now, with each update, there are a few technical problems that make their way into the game as well. If you are on PC and are running into the Genshin Impact Game Verification Error, here is how you can fix that.

For most users, the game works fine, and the moment you hit launch, it should ideally install all prerequisite software as well. However, for a variety of reasons, this isn’t always the case for some users.

Fixing the Genshin Impact Game Verification Error

[EDIT 2: The guide has been updated for version 1.3 1.3.2 1.4 1.5 1.5.1 1.6 1.6.1 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7]

This is one of the most common problems in the game and has been there in a different form since it launched. Now with the latest 1.2 1.3 1.3.2 1.4 1.5 1.5.1 1.6 1.6.1 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7 version, some users have reported running into the Game Verification Error. The error prompt is shown below.

Genshin Impact Game Verification
Game files verification Error

Now, obviously, you can try clicking the Retry button a few times, but if it doesn’t work, chances are, your game files are corrupted. This normally happens if you have an unstable internet connection, or if you had paused the download. Here are a few things you can try to fix this.

Disable your anti-virus

  • First, make sure you have closed the game in the task manager
  • Disable your anti-virus
  • Run the launcher again, and see if the error goes away

Manually download the game (Version 2.7)

You could try redownloading the game the normal way, through the launcher, but manually downloading will make sure you don’t run into an error like this again. It also allows you to use a third-party downloader, like IDM, which will net you higher speeds.

Required Downloads

Setting up version 2.7

After you have downloaded all the files, follow the next steps.

  • Open the launcher, and set your installation location. The default location is the following
C:\Program Files\Genshin Impact\Genshin Impact Game
  • Now, in the Launcher, click on the Get Game/Update button, and wait for 10-20 seconds
  • Click on Pause
  • Close the launcher, and make sure it isn’t running in the task manager/taskbar
  • Head over to the following location
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
  • Here, you want to delete all the zip_tmp files (like GenshinImpact_2.7.0.zip_tmp)
  • Also delete the _tmp file of your chosen Audio file (Example: Audio_English(US)_2.7.0.zip_tmp)
  • Make sure to permanently delete it and double-check the recycle bin
  • Now, copy the zip files you downloaded in the first step (GenshinImpact_2.7.0.zip), and the language audio file/files (Example: Audio_English(US)_2.7.0.zip) and paste both of these into the following location
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
  • After this, extract both zip files (Audio and Game) here using 7zip or Winrar (Run as admin)
  • Now, on your desktop, create a new text file, and paste the following content inside it
[General]
channel=1
cps=mihoyo
game_version=2.7.0
sdk_version=
sub_channel=0
  • Now, save this as config.ini and make sure you select All files in the “Save as type”
Setting file type
  • It should look like this
This is how the configuration file looks like for version 2.7
Config file for 2.7
  • Now, copy/cut and paste this file into the following location, and replace the existing config.ini file (it doesn’t matter if there isn’t one here)
C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)
  • Now, run the Launcher again, and if you followed the steps correctly, it should say Launch. It might also say Get Game, and in that case, click that, and it will install the files.

This should fix the problem for you, and if you are sure that your internet connection isn’t the problem, you can install the game using the launcher as well.

We hope this guide was helpful. If you have any questions, feel free to ask them in the comments below.

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Ali Hashmi
Ali Hashmi
Gaming enthusiast, massive soulsborne fan, and a passionate writer. Always on the lookout for interesting games with unique mechanics and design. He loves to write informative guides for newer and ongoing releases.

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897 Comments

        • What gives the error? Winrar? It’s possible that the zip was corrupted during the download. These files you’re downloading are directly from the miHoYo servers.

          • It shows this ”
            E:\Genshin Impact\Genshin Impact game\GenshinImpact_1.5.0.zip: Checksum error in E:\Genshin Impact\Genshin Impact game\GenshinImpact_Data\StreamingAssets\AssetBundles\blocks\00\02805098.blk. The file is corrupt
            E:\Genshin Impact\Genshin Impact game\GenshinImpact_1.5.0.zip: Checksum error in E:\Genshin Impact\Genshin Impact game\GenshinImpact_Data\StreamingAssets\AssetBundles\blocks\00\11788965.blk. The file is corrupt
            E:\Genshin Impact\Genshin Impact game\GenshinImpact_1.5.0.zip: Checksum error in E:\Genshin Impact\Genshin Impact game\GenshinImpact_Data\StreamingAssets\AssetBundles\blocks\00\13560181.blk. The file is corrupt

          • I’m also experiencing the error upon unzipping. Should I download the zip file again or try to repair the corrupted file?

  5. Where can I find the existing config.ini file to replace it? I’ve searched but I only found config file in the native > data > etc > mono. Please help, thank you so much.

          • Hey, simply open the Genshin Impact Game folder, and you’ll see the executable to run it. It will have the game icon

          • Oh no, that’s a very tricky error to fix.

            There is a method that you can try though.

            Please make sure Windows Security is turned off for this one.

            1. First rename your β€œGenshin Impact Game” folder to β€œGI_old”
            2. After that, make a new folder in the same directory called β€œGenshin Impact”
            3. Open the GI_old folder, and delete β€œblob_storage”
            4. Move everything from GI_old to the new Genshin Impact folder
            5. Inside the Genshin Impact folder, make a new folder inside it called β€œGenshin Impact Game”, your file structure will look like this: \Genshin Impact\Genshin Impact Game
            6. Drag and drop these files from the Genshin Impact folder to Genshin Impact Game:
            β€œGenshinImpact_Data”
            β€œconfig.ini”
            β€œGenshinImpact.Exe”
            β€œmhyprot2.Sys”
            β€œUnityPlayer.dll”
            7. Move your ScreenShot folder somewhere on the desktop if you have it, if there isn’t one, simply ignore it
            8. Launch the game.

            This is the most effective way to fix the error.

            If it still persists, try deleting the mihoyo folder in \Appdata\Local

    • Hey if try out the manual download method for then ext patch update will it be ok to auto update? Actually I have never had any problems with the patch updates and it was always smooth going but recently I uninstalled the game and now I an reinstalling it and I run into the verification error during download and I do suspect it might be because of my net but the whole process seems quite tedious to perform for each patch

  7. I don’t get here:
    [Here, you want to delete the GenshinImpact_1.2.0.zip_tmp file (make sure to permanently delete it and double-check the recycle bin)
    Now, copy the zip file you downloaded in the first step and paste it in the following location]
    so which one should I delete and where exactly should I paste the zip file?

    • Hey! So, when you first update the game using the launcher and closed it, it will download the GenshinImpact_1.2.0.zip_tmp in the following location

      C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)

      This is what you want to delete. After this tmp file is deleted, simply copy the zip file you downloaded from this link and paste it in the same location, which is

      C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game).

      Hope that helps

  8. I’m struggling so much. So, I downloaded the zip folder and copied it to the correct Genshin folder, and then I use winrar to extract the files to that folder, and it keeps telling me that there are errors with corrupt files and I can not for the life of me figure it out. What am I missing?

    • Hey! You shouldn’t be getting any errors at all :/ The file is from the official Genshin servers. Can you maybe try 7zip to extract it?

        • ok now it works, u just need to use 7zip, unzip it with errors then run the game after doing all process then login and select the server.
          After that, before starting the game u need to click on “Verify Files” button adjacent to ur login credentials after u logged in (right side of screen top most button) after verifying it would say “Some files are missing, login again to resolve error”. Then just Login again and start the game, it will automatically download the missing files and ur game will start.

          • Well, im having the same issues with Winrar and 7zip. But I cannot even start the game. I can just open the Launcher and try to download it again automatically and even there I’m running into Problems, saying it failed to decompress Gamefiles

          • i have the same error
            when i download the file it keep getting some error
            i dont know what am i gonna do now so i play on my phone

          • im sorry i dont understand when u said “unzip it with errors”
            and i cant found “verify files” in the launch screen.

  12. Oh sorry , i trying opening the account on the mihoyo website and its work , i think genshin impact getting some bug ,. Sorry bro

  13. Bro, you saved me. Im was desesperated because i couldn’t reinstall with official launcher after formated my PC and this helped me a lot. Thank You!

  14. Bro, you saved me. Im was desperate because i couldn’t reinstall with official launcher after formated my PC and this helped me a lot. Thank you!

  15. hi! after the update, should i keep the former zip file (the one i manually downloaded on this site) and also download the updated file (for 1.3), or should i delete the 1.2 and 1.3 diff file as well as the zip.tmp file? (so, delete both the one that was indicated on this site and the one for manually updating in 1.3
    thanks!

  16. Hey Ali, before we launch the game we should copy and replace a file with the *config.ini* right?
    but i haven’t found any file to replace, it is okay if *config.ini* just copied there?

  17. So in the real Genshin file i have : Cache, QtWebEngine the config and the genshin impact zip file copied and pasted.
    I tried downloading the game again and it got to verifying where it then told me to retry again as there was an error.
    Please tell me what i’m doing wrong, i just really want to play the game T_T

    • Hey, you probably need to install DirectX. First, see if there is a DXSETUP folder in the game directory, and install it using DXSETUP.exe. If not, you can download it from here

          • Okay, this is a bit unorthodox, but apparently, it has helped some users.

            1. Press the Windows key, and type About your PC
            2. Now, click on Rename this PC
            3. Type in any random name, it should only contain English Letters (A-Z), and no spaces
            For example: Rename it as Desktop
            4. After that, click Restart Now
            5. Now, press Win + R, and type in %userprofile%\AppData\LocalLow\miHoYo\Genshin Impact
            6. Delete info.txt (Skip if file is not present)
            7. Now, relaunch the game

  21. I have this error while extracting the file GenshinImpact_1.3.0.”CRC failed: GenshinImpact_Data\StreamingAssests\AssetBundles\blocks\00\15727583.blk” I am using 7zip to extract the file.

  22. Ali reis beyaz ekranda kaldı ya bunun sebebi nedir? ingilizce bakacaklar için white screen problem ı can see mihoyo read but after ı see just white screen ı am waiting 20 minute but game is not loading

    • Okay, this is a bit unorthodox, but apparently, it has helped some users.

      1. Press the Windows key, and type About your PC
      2. Now, click on Rename this PC
      3. Type in any random name, it should only contain English Letters (A-Z), and no spaces
      For example: Rename it as Desktop
      4. After that, click Restart Now
      5. Now, press Win + R, and type in %userprofile%\AppData\LocalLow\miHoYo\Genshin Impact
      6. Delete info.txt (Skip if file is not present)
      7. Now, relaunch the game

  27. I downloaded the zip file, followed every step correctly but when I open the launcher it says Get Game and begins installing and after that verifying which failed every time (3x failed already). It says on the steps that it should be Launch, but in my case it’s Get Game then installs and verifies.

      • Hey uhm, the original launcher (the one you get from installing the game from mihoyo’s website) is still making it install and verifying but the launcher from the folder from the zip file has no problem. When I start the exe file, it directly opens the game without the launcher and I have no problem playing it, no errors whatsoever. Thank you so much for this, you’ve helped a lot of people saving internet data and time and stress. In my case I downloaded the game twice, and both failed twice after verification..this is probably because of my internet connection which is fast but sometimes it is unstable. On my third attempt I tried this method of yours and it worked. Again, thank you. I can now play the game on my pc and not on my phone which burns up the longer I play. Thanks thanks thanks.

        • Hey! I’m glad I could help through this! Hopefully, the developers can streamline their update procedure in the future so players don’t run into these errors at all. Enjoy the game! πŸ˜€

    • Hey! Let me break it down for you

      1) First, on your desktop, right-click anywhere, and then select New, followed by Text Document
      2) This will create a text file
      3) Open that, and then paste the text I have mentioned in the article
      4) Now, on the top left, click on File, and then Save As
      5) A prompt will open, and you want to set the File Name to config.ini, and the Save as type to All files
      6) Now, copy/cut and paste this file into the following location, and replace the existing config.ini file

      C:\Program Files\Genshin Impact\Genshin Impact Game (or wherever you installed the game)

  29. so uhh idk what happened but when i tried to extract the file, it said “the archive is corrupted”. do you know how to fix it or should it download the file again?

      • Try the following

        1)Head over to the following location
        \Genshin Impact\updateProgram (ex: C:\Program Files\Genshin Impact\updateProgram)
        2)Here, manually unzip the pkg.zip file, and select Replace All
        3)Relaunch the launcher

        If that doesn’t work, try the following
        1) Download the latest version of the launcher from this link
        2) End the instance of the launcher in the Task Manager
        3) Now, run the launcher installer and install the launcher at where you had it originally installed (Click Advanced Options to change Game file Installation path)
        4) After that, run the launcher again

  31. Hello, i tried this n thankgod it works very well ^_^
    So uhh can i delete the genshin 1.3 zip? Or should i keep it? I’m afraid that something will happen to the file if i delete it. Since the size is big im afraid that it consumed the space on my pc

  32. Yo, thanks for the tip! Tried several other solutions, got the game working from its install folder but the launcher was still busted, needed the launcher fixed to properly download the Lanterns update, and this did the trick.

      • do you think this can be an internet problem?, My internet hasn’t been the best for the past 3 weeks could that be part of the issue?.

          • huh, I l went into my files and noticed I had a 1.3.2 file so I ran genshin skipping the launcher and everything’s working. I have the new update. Guess the launcher is just messed up or something

  34. Ok Hi I had the same problem when I was downloading the 1.3 update and this procedure did the trick but then the new lantern rite update gave me the same problem but now this solution doesnt work anymore I dont know why or how… But yea tried doing the same procedure for about an hour or so and I still cant play the game still kept saying “Game verification failed”… would appreciate this if You can helo me resolve this issue…

    P.S Net is not the problem I can download it for more or less 40 mins so I dont think my internet is the problem

  35. Hi it actually worked the only thing is i can hear sa BG music the cursor is genshin design but it displays a black screen. I followed the instructions pls help thank you

  40. Hi ! now i can go in to the launcher and login but stil have a problem when it verifying files before go in the game it show `Error code 9904Β΄. So what i need to do?

  42. Hi
    I did launch 6th time and always show that” Game files verification error. Select Retry to try again”.
    Help me please.

  43. Here I did that: “Now, copy the zip file you downloaded in the first step and paste it into the following location”, and I extracted, copy file config.ini
    Should I delete the zip file that I’ve copied and extracted?

    • Hey, keep trying to extract. Run Winrar/7zip as an admin. If it keeps giving an error, then it is possible the downloaded rar file has been corrupted.

  47. what if I downloaded the big file, just the big file from v1.2.0, and the another program or apps is already updated like genshin.exe, the launcher, atc for v1.3.2. is it work?, coz there is some corrupted file in your genshin file. I already used winrar dan 7zip who run from admin and its still failed to unzip, for the detail is always failed on 9.53 GB. or maybe U can reuploud the new one from your PC.

    btw, im sorry for my bad english language. I Hope U understand what I mean

  48. Hi! so when I tried downloading the game from the official website, somehow after finishing the download, it verifies but says “verification error, pls retry”, so I tried using your method by downloading manually but somehow I can’t seem to unzip the files with neither winrar nor 7zip. The error that keeps popping out is “The path could not be specified”. Is there anyway to fix this problem?

  49. It really works, I’ve been reinstalling for like 5 days, I just happen to have bad internet. THANK YOU SO MUCH. I can finally enjoy the 1.3.2 content

    • Not sure why it is that, but the resource pack is from their main servers. It is possible that there are issues while downloading because so many people are accessing these files. I hope they fix these problems in future updates.

  60. Can you please make a video tutorial step by step of this? We really get lost in the later parts of your guide, please. I need it.

  61. hey what if i dont want to update the game but im downloading all the 18gb from the start like the first time i installed this game and this error appears?

  64. Do you have the 1.4 version of this yet? I’ve followed multiple guides but I can never get the launcher to work but if I have the zip file I can play it from the files

  65. Hey, so I keep getting this ‘data error, please download latest game files from official website and log in again.’ Should i be seeing this?

  66. I followed the steps above then i tried to launch the game, but when i was trying to launch the game, my screen turn black then the game just crashed

    Can u help me pls i want to play this game

  67. mine didnt work πŸ™ i did all of those steps and when i open the launcher, there’s only a download button. send help pls

    • You might have forgoten to upload the downloaded files into the game forlder along with the ini files try check it out. or review the steps again in the instruction posted here at this website. It work’s for me though.

  69. Hi. I’m having a little bit of trouble. I downloaded the zip file and copied it over but it is saying access denied when i try to extract the files to the location. can I please have some help? I really wanna play this game with friends.

  71. Thanks so much πŸ˜€
    This method works after me downloading from the client directly 2 times and fail..
    Saving a lot of time ^^

  74. Hi! I have a problem Im extracting the 1.3.2 version since I had to manually redownload the game again… but it kept saying on winrar “the archive is corrupted”…

  75. hi please help me after i pressed start the game and error 31-4302 appeared, what do i do TT i dont want to delete whole game again like interent says

  77. hiii it worked but i cant use the launcher,, when i try to use it to play the game, it says “get game” and that i needed to download 18gb again. so what i do is play the game from the folder. im worried for the 1.4 update because i cant use the launcher to update the game

  78. This article helped me so much, cause i accidentally uninstalled everything and forgot to make a backup, I also had to point out that I did things differently from your instructions Mr. Ali and it still worked! So I did download the 1.3.2 zip file that you linked, thank you very much for that. Then after downloading, i copied it to the zip_temp in the genshin impact game folder, but instead of unzipping them, i went straight to the launcher and clicked “GET GAME”, the launcher itself installed it for me and verified it after, and then it’s done. Thanks for this article man, cheers!

  80. is there a way where i can download the latest game. i just got my computer and tried downloading through the launcher but it keeps on repeating from the start. thank you

  81. This is great! Thank you for saving me πŸ™‚ I was about to give up (took half a day uninstalling/reinstalling everything). This worked for me!

  82. so it’s basiclly you need to delete the file from the launcher download, and then replace it with the file that you download from this website and made some file that called config.ini then place it on the file where you instal the game. Like that ? Sorry for my bad english πŸ˜‰

  83. I do all passage but when i start the game and do the verifing file stopped at 2.64% and have error 9908, i try to do all passage another time but always the same problem.

  85. Hi bro I finish Downloaded it It says verifying then it tells me the error and restart the download

    Any fix I dont want to wait 4 hours again

  86. It’s work for me. but, when i re-open the game, there’s the error notif “data error, please download lastest game file from official website and log in again. Error code: 31-4302”

    • This is a fairly tricky error, but there is one fix you can try. Please make sure Windows Security is turned off for this one.

      1. First rename your “Genshin Impact Game” folder to “GI_old”
      2. After that, make a new folder in the same directory called “Genshin Impact”
      3. Open the GI_old folder, and delete “blob_storage”
      4. Move everything from GI_old to the new Genshin Impact folder
      5. Inside the Genshin Impact folder, make a new folder inside it called “Genshin Impact Game”, your file structure will look like this: \Genshin Impact\Genshin Impact Game
      6. Drag and drop these files from the Genshin Impact folder to Genshin Impact Game:
      β€œGenshinImpact_Data”
      “config.ini”
      “GenshinImpact.Exe”
      “mhyprot2.Sys”
      “UnityPlayer.dll”
      7. Move your ScreenShot folder somewhere on the desktop if you have it, if there isn’t one, simply ignore it
      8. Launch the game.

      This is the most effective way to fix the error.

      If it still presists, try deleting the mihoyo folder in \Appdata\Local

  87. Hey the zip file i downloaded only reached 5gb and finished then when i tried to extract it, its says failed and corrupted

  89. I got verification error issue since 1.3, after downloaded the game for 16gb that time, the verification error and let me redownload for another 16gb
    And when 1.4 update released, I updated the game and got the same issue, and it wanted me to redownload the whole game for 20gb. lol I was so tired waiting so THANK YOU! this worked for me. there’s no problem during downloading the zip files also, but when I extracted the files in to the game folder, I got another error issue, but then i just went and tried to do next step and launched the game. And it worked, there’s no problem. thanks!

  91. I have been try to download the game from the launcher 3 times, but I still can not play it. But after I try this, I can play it. Thanks bro. πŸ˜€

  93. I followed all the steps and the launcher now says launch but nothing happens when I click the launch button. Could you help me please? Thank you!

  94. Thank you very much for the fix been struggling a couple of days for this error and its also very annoying to install because im using a potato laptop basically hdd takes a lot of time to verify the files then at the end just says verification error. Thank you very much

  95. hello Mr.Ali I want to ask my genshin impact still cannot lauch. where shoul i put the config.ini at the open file or at the genshin impact data?

  96. Doesn’t work for me – the zip file has corrupted data, and the game is stuck after the Mihoyo Logo, right after launch.

    Where did you find this zip file anyway? Is it available on the official site?

  97. Bro I received the data error 31-4302 saying please download from official website, isn’t the link is from the official website already. I tried deleting blob storage but it didn’t work. Any other fix left??

  98. Hello, I tried this and it did work but then as i opened genshinimpact.exe, it couldnt open because unityplayer.dll is not found. what should I do?

      • Ok so when I opened genshin impact folder, there’s 2 genshin impact game folders.
        one of them is a file folder type and one of them is a zip Archive, and also the config.ini.
        Inside the zip archive folder, there is
        GenshinImpact_1.4.0.zip\GenshinImpact_Data – ZIP64 archive, unpacked size 24,277,059,468 bytes
        the genshin impact.exe
        mhyprot2.Sys
        pkg_Version
        and the Unity Player. dll

        I tried extracting the genshin impact.exe and i can play it but it took a while for it to load the file integrity and even the map isnt fully shown and then it suddenly just exits the game
        by itself out of nowhere.

        • This is strange because you can get into the game, but the textures aren’t loading correctly, right? Can you ensure that you have the latest DirectX, visual c++ redistributables, and GPU drivers?

          • I’ll check it later. Today I tried to play the game but I have to extract it in WinRAR everytime I want to play it ;-;

  99. Ok so I tried to unzip the genshin file using 7-zip admin but it also comes up with a ‘delete files’ list with a bunch of assest .blk files named inside, attempting to open the game gives a ‘driver error’ text file saying ‘The program is abnormal. Please close the antivirus software and other blocking software and try again(type 1)’ I don’t know whats causing this. Using the launcher it asks me to get the game and still fails to verify my files. Any help?

  100. Hi

    I’m having trouble fixing the game, when I download the 1.4 file, it comes with a ‘deletefiles’ text with asset files listed inside, I assume these are corrupted?

  101. Hi Ali. Just wanna say a huge thanks to you for the guide!! I’m so happy to be able to download it finally. I was disappointed at first when the launcher (on my desktop) still says “Get Game” instead of “Launch” after I did all the steps, but when I click on the launcher from the game folder, it works!!

    Really appreciate your guidance! Thank you once again!