Sherlock Holmes Chapter One is a story-driven adventure game from Frogwares. The title is out now on PC and various consoles. The game follows the earlier days of Sherlock Holmes and gives us a look at how he became the famed detective. Frogwares is no stranger to the universe and has released multiple titles in the series. Even though the game looks, and runs pretty well, there are some technical issues. If you are running into any Sherlock Holmes Chapter One crashing issues, here are a few things you can try to fix it.
Currently, the game has a “Mostly Positive” rating from Steam users and a score of 76 on Metacritic. The new entry also features an open-world setting, unlike the last titles which were more linear in design. It’s also Frogwares’ most graphically impressive game yet and is running on Unreal Engine 4.
Reduce Sherlock Holmes Chapter One crashing
A few users on the forums have reported that they are running into crashes while trying to launch the game, or during gameplay. Most new titles run into issues like this, and it’s either a few missing prerequisites or a few patches that are required to address the crashes.
To reduce the amount of crashing, and potentially eliminate it, you can try the following suggestions.
Run the game in DirectX 11 Mode
Running the game in DirectX 11 mode is a bit more stable, and you can do so by following the steps below.
- Open Steam, and navigate to your library
- Here, right-click on Sherlock Holmes Chapter One , and select Properties
- In the General tab, under LAUNCH OPTIONS, enter the following command
-dx11
Verify Game Files (Steam)
Steam users should try and verify the game files. This will ensure that any missing or corrupted files are redownloaded, and properly installed.
- Open Steam, and navigate to your library
- Right-click on Sherlock Holmes Chapter One in your library, and click Properties
- Now, in the LOCAL FILES tab, select Verify Integrity of local files…
Try running the game in Windowed mode
- Open Steam, and navigate to your library
- Here, right-click on Sherlock Holmes Chapter One , and select Properties
- In the General tab, under LAUNCH OPTIONS, enter the following command
-windowed -resx=1600 -resy=900
You can adjust the settings later in-game, but if you are getting a crash at launch, this might be helpful.
Manually update your GPU Drivers
Make sure that you have the latest drivers for your GPU installed. You can get the latest ones from the links below.
Update DirectX and Visual C++ Redistributables
Ensure that both DirectX and Visual C++ Redistributables are on the latest version.
Update your Windows
Make sure you are on the latest version of Windows to support newer titles.
- In Windows Search type “Update”, and click on Check for Updates
- This will take you to the Windows Update section, and you can make sure you are on the latest version
Make sure to check out the system requirements for the game as well, and make sure to meet them.
We hope this guide helped reduce the Sherlock Holmes Chapter One crashing launch issue. Let us know if you have any questions in the comments below.
