How to reduce the Uncharted Legacy of Thieves crashing on PC

Ali Hashmi
Ali Hashmi
5 Min Read
Uncharted Lost Legacy Screenshot

The Uncharted Legacy of Thieves collection is finally out on PC and includes two excellent titles from the Uncharted series. Naughty Dog has committed to the PC platform, and we’ll see more titles coming as well, including The Last of Us Part One Remake. Iron Galaxy has handled this port, and while it runs well, for the most part, there are some technical issues that users are running into. Here are a few things we recommend to reduce the Uncharted Legacy of Thieves crashing on PC.

Reduce the Uncharted Legacy of Thieves crashing

A bunch of users on Steam forums have reported frequent crashing either at launch or during gameplay. Most PC launches have these problems, so it’s not surprising it’s an occurrence with this port as well. To address this, try the following.

Downgrade your GPU Drivers (NVIDIA)

While this is counterintuitive to what we usually recommend, it seems that the current NVIDIA drivers (522.22) aren’t that stable for this particular title. Instead, manually download and install the 517.48 drivers. These are far more stable and have completely fixed crashes for various users.

The problem will likely be addressed in the latest drivers of NVIDIA or a potential hotfix, but for now, use 517.48.

For users without NVIDIA GPUs, we recommend sticking to the latest drivers, which you can get from the following links.

Run the game as an administrator

We recommend running the game with admin privileges. This can remove any interference from Windows, and it has also worked for multiple users.

  • Open Steam and then your library
  • Here, right-click on Uncharted Legacy of Thieves
  • Click Manage
  • Then select Browse local files
Manage > Browse local files
Browse local files
  • Right-click on the executable (u4.exe) and select Properties
  • Click the Compatibility tab
  • Check “Run this program as an administrator
Properties > Compatability > Run this program as an administrator
Run this program as an administrator

Launch the game again to see if this did anything.

Update DirectX and Visual C++ Redistributables

Moving on, you want to ensure that both DirectX and Visual C++ Redistributables are on the latest version.

At times, you might have to reinstall redistributables as well, as those can get corrupted too.

Verify Game Files

There is always a chance that your game files aren’t in order and something was corrupted or lost during the download or installation process. We recommend verifying your game files, just in case.

Steam

  • Open Steam, and navigate to your library
  • Right-click on Uncharted Legacy of Thieves in your library
  • Click Properties
Properties option in Steam library
Properties
  • Select the LOCAL FILES tab
  • Click on Verify Integrity of local files…
The Verify Integrity of local files in Steam library can potentially reduce the Uncharted legacy of thieves crashing
Verify Integrity of local files…

Epic Games Launcher

  • Open your Library in the launcher
Library button in Epic Games Launcher
Library in Epic Games Launcher
  • Now, click on the three dots next to Uncharted Legacy of Thieves
  • Here, select Manage
Manage button for each game in the Epic Games Launcher
Manage button
  • Now, here click on the Verify button
Manage > Verify Button
Verify Files

Update your Chipset drivers

For some players, it might help to update the chipset drivers of your board. This has been pointed out by Raph in the comments below, and they’ve confirmed that their game is running now without crashing issues.

You can get these from the following links or from the manufacturer’s website of your specific motherboard.

Keep in mind, though, Windows Updates usually have these, and it’s always a good idea to ensure you’re on the latest version of that too.

Update your Windows

Please ensure that you are on the latest version of Windows. Updating is essential as many modern releases require the OS to have the latest updates.

Windows Update section in Settings
Check for Updates and ensure Windows is updated

For users running into any controller issues, check out my guide, which addresses those.

We hope this guide helped reduce the Uncharted Legacy of Thieves crashing on PC. Let us know if you have any questions in the comments below.

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Gaming enthusiast, massive Soulsborne fan with hundreds of hours spread across different Soulslike titles, and a passionate writer. Always on the lookout for interesting games with unique mechanics and design especially in the indie space. He loves to write informative guides for newer and ongoing releases.
32 Comments
  • Completed all steps except the DirectX as it was later version than the proposed one. Still no success. Thanks anyway

  • Annoyingly none of these have worked for me. Just stays on the page with their faces and doesn’t go any further. Tried spamming the Alt+Enter buttons too but that hasn’t helped either.

  • i had this issue where my game was crashing always at the same part and i tested all the recommended things. what fixed it for me it seems right now was updating my chipset drivers. x570

  • ya i got the same problem as pavel in the comments . loads all the char. pics at loading screen and then crashes too the epic games library setection.

  • Will I guess I’ll have to retry all the suggestions again . Tho I did uninstall and then reinstall the game. Hopefully when I get home tonight the problem will be fixed . Cross my fingers 😂😂.

  • I have installed it twice on both ssd and hdd it’s faster on ssd. Both times it finishes installing but during the check 4 or 5 files so not match and after that the 1st auto launch after install says a. ini file is missing I opened the game from the folder it starts shows pics of the characters then closes on its own

    • That sounds like either your game files have some issue, or the anti-virus software might be interfering. Try verifying game files in Steam, and add the game’s folder to the exceptions/exclusions list of your antivirus.

  • I’m receiving the error below in the application event log. Any suggestions? I tried all your suggestions so far and have the latest Intel graphics drivers installed.

    Fault bucket 2079742226524637609, type 5
    Event Name: D3DDRED2
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: VEN_8086
    P2: 31.0.101.2121
    P3: 0x887A0006
    P4: 7
    P5: u4.exe
    P6: 1.0.20122.0
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER75E1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7611.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER76BC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER76EC.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_VEN_8086_483bc36371d68536458416b1fd2a9a3a939f14_00000000_bb3fed14-bc97-4ebd-8ef7-1232b548aacc

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: bb3fed14-bc97-4ebd-8ef7-1232b548aacc
    Report Status: 268435456
    Hashed bucket: aa9f0acafd9cc81a0cdcba893c6189a9
    Cab Guid: 0

    • Hello,

      Few things you can try, and I hope you didn’t miss the “Update Windows” part of the guide.

      Reinstall drivers using DDU
      If you’re overclocking your GPU, try going back to the default configuration to check if that makes a difference

  • perfect !

    NVIDIA drivers (522.22) aren’t that stable for this particular title. Instead, manually download and install the 517.48 drivers. These are far more stable and have completely fixed crashes for various users.

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